Tracking order

Tracking Your Order

Last Updated: 2024-10-30

Thank you for your purchase from EcoTopia! We want to ensure you can easily track your order every step of the way. Here’s how you can do that:

How to Track Your Order

  1. Confirmation Email: After your order is processed and shipped, you will receive a confirmation email containing your tracking number and a link to track your order.

  2. Tracking Your Package:

    • Click on the tracking link provided in your confirmation email. This will direct you to the shipping carrier's website.
    • Enter your tracking number to view the current status of your shipment.

Estimated Delivery Time

Delivery times may vary based on your location and the shipping method chosen at checkout. Standard shipping typically takes 3-7 business days, while expedited shipping usually takes 1-3 business days.

What to Do if You Have Issues Tracking Your Order

If you have not received your confirmation email within a few days of placing your order, or if you encounter any issues tracking your shipment, please reach out to us:

We will be happy to assist you in locating your order.

Lost or Delayed Orders

If your order appears to be lost or delayed, please contact us as soon as possible. We will work with the shipping carrier to resolve any issues and ensure you receive your products.

Thank you for choosing EcoTopia! We appreciate your support in our mission for a sustainable future.