Shipping policy

Last Updated:2024-10-30

At EcoTopia, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we process and ship your orders.

Shipping Methods and Rates

We offer a variety of shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and the shipping method selected. We currently ship within the United States.

• Standard Shipping: 5-10 business days
• Expedited Shipping: 3-7 business days (available at an additional cost)

Order Processing

• Orders are typically processed within 1-3 business days.
• You will receive a confirmation email once your order has been shipped, which will include a tracking number.

Delivery Times

Delivery times may vary based on your location, the shipping method selected, and external factors such as weather or holidays. While we strive to meet the estimated delivery times, we cannot guarantee them due to unforeseen circumstances.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor your shipment's progress online.

Shipping Restrictions

Currently, we only ship to addresses within the United States. We are working to expand our shipping options internationally in the future. Please check back for updates.

Lost or Damaged Items

If your order is lost or damaged during transit, please contact us at finance@jfbioproducts.com as soon as possible. We will assist you in resolving the issue promptly.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about our Shipping Policy or your order, please reach out to us at finance@jfbioproducts.com.

Thank you for choosing EcoTopia! We appreciate your support in our mission for a sustainable future.