Faq

Welcome to the EcoTopia FAQ page! Here, you’ll find answers to common questions about our products, shipping, sustainability practices, and more. If you have any other questions, feel free to reach out to us!

1. What are EcoTopia’s products made from?

Our products, including our dog poop bags, are made from biodegradable materials such as corn starch. This ensures they break down naturally, reducing plastic waste and benefiting the environment.

2. Are EcoTopia products truly biodegradable?

Yes! All our products are designed to be biodegradable. When disposed of correctly, they break down into natural components, helping to minimize landfill waste.

3. How should I dispose of EcoTopia dog poop bags?

For optimal biodegradation, we recommend composting the bags in a home composting system or disposing of them in a designated organic waste bin, if available. Avoid placing them in regular trash bins whenever possible.

4. Where does EcoTopia ship?

We currently ship within the United States and are working to expand our shipping options internationally. Check our website for updates on international shipping availability.

5. How long will it take for my order to arrive?

Orders typically ship within 1-3 business days. Delivery times vary based on your location and shipping method selected at checkout. You’ll receive a tracking number via email once your order has shipped.

6. What is EcoTopia’s return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your order, please contact us within 30 days of receiving it for information on returns and exchanges.

7. How can I contact EcoTopia?

You can reach us via email at finance@jfbioproducts.com, or connect with us on our social media platforms. Visit our Contact Us page for more details.

8. How can I stay updated on EcoTopia’s products and initiatives?

Follow us on social media and subscribe to our newsletter for the latest news, product updates, and eco-friendly tips!